EVP, Customer Success
As the head of the Client Success team, Steve is the face and voice of Sentrana in client engagements. His team runs the show internally and they work relentlessly to guarantee that we continually blow away our clients by delivering on-time solutions that exceed all expectations. Before starting an engagement, Steve’s job is to understand our client’s business better than they do (no egotism involved). He firmly believes that getting intimate with the nuances of clients’ business and data is an integral step in crafting our custom Precision Sales & Marketing Cloud solutions. Steve is also very cognizant to the fact that clients want our PSM Cloud to deliver maximum business impact with minimal disruption so he goes above and beyond to ensure that is the case. The level of thoroughness, thoughtfulness, and impact Steve and his team deliver time and time again is what keeps our customers coming back.